Customer Service Coordinator
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Location:
Datchet
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Sector:
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Job type:
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Salary:
up to £23,000
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Contact:
Simon Robins
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Contact email:
simon@clarkerecruitment.co.uk
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Contact phone:
01784465341
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Job ref:
J977
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Published:
over 2 years ago
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Expiry date:
2021-10-27
Our client is offering a great opportunity for a Customer Service Coordinator to work for a very niche company at their Head office near Windsor. You will be part of a team that takes ownership of daily operational challenges and quickly identify solutions and impliment appropriate action plans to overcome such operational scenarios.
Some duties to include:
• Daily fulfillment of brochure requests
• Assisting clients by email and phone with pre-travel queries
• Preparing & sending travel documents to clients from the in-house Reservation System i.e Confirmation invoices / Final travel tickets
• Providing administrative back-up to the sales team
• Administrative tasks relating to the company Loyalty Scheme
• Handling feedback post-travel
• Assisting the marketing team in maintaining and loading the company Website
• Administrative tasks relating to marketing campaigns/initiatives
• Daily preparation of outgoing post/booking couriers as required
• Answering telephone and transferring to correct department
Our client is looking for you to have the following experience-
• Good computer skills (Word, Excel and Outlook)
• Welcoming telephone manner and excellent interpersonal skills.
• The ability to prioritise workload efficiently
• Being self-motivated and proactive are required.
• A sharp eye for detail, the ability to anticipate and resolve potential issues before they become problems.
• A can-do approach is essential.
In return, our client is offering an amazing benefits package.