​Customer Service Coordinator

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Our client is offering a great opportunity for a Customer Service Coordinator to work for a very niche company at their Head office near Windsor. You will be part of a team that takes ownership of daily operational challenges and quickly identify solutions and implement appropriate action plans to overcome such operational scenarios.

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Some duties to include:

•Daily fulfilment of brochure requests

•Assisting clients by email and phone with pre-travel queries

•Preparing & sending travel documents to clients from the in-house Reservation System i.e Confirmation invoices / Final travel tickets

•Providing administrative backup to the sales team

•Administrative tasks relating to the company Loyalty Scheme

•Handling feedback post-travel

•Assisting the marketing team in maintaining and loading the company Website

•Administrative tasks relating to marketing campaigns/initiatives

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Our client is looking for you to have the following experience-

•Good computer skills (Word, Excel and Outlook)

•Welcoming telephone manner and excellent interpersonal skills.

•The ability to prioritise workload efficiently

•Being self-motivated and proactive are required.

•A sharp eye for detail, the ability to anticipate and resolve potential issues before they become problems.

•A can-do approach is essential.